Privacy Policy

Last updated: July 7, 2026

1. Introduction

GBAJEE ("we", "us", "our") is committed to protecting the privacy and personal data of all users who access our online casino and sports betting platform at gbajeevip.com. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have regarding your data.

By registering an account or using any part of our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of the platform.

2. Information We Collect

We collect the following categories of personal data:

Account information: Full name, date of birth, email address, phone number, username and password created during registration.
Identity verification documents: Government-issued ID, passport or other documents required for KYC (Know Your Customer) compliance.
Financial information: Payment method details, transaction history, deposit and withdrawal records.
Device and usage data: IP address, browser type, operating system, pages visited, time spent on platform and session activity.
Communication data: Messages sent to our support team, feedback and any correspondence related to your account.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

To create and manage your player account and verify your identity.
To process deposits, withdrawals and transactions securely.
To comply with legal obligations including anti-money laundering (AML) and responsible gambling regulations.
To provide customer support and respond to your requests.
To send you relevant account notifications, bonus offers and promotional updates where you have given consent.
To detect and prevent fraud, unauthorised account access and abuse of our platform.
To improve our platform, analyse usage patterns and develop new features.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contract performance: Processing is necessary to fulfil our obligations under the account registration agreement.
Legal obligation: We are required to process certain data to comply with applicable laws and regulations.
Legitimate interests: We process data to prevent fraud, ensure platform security and improve our services.
Consent: Where you have provided explicit consent, such as for marketing communications.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

Payment processors: To handle deposits and withdrawals securely.
Identity verification services: To complete KYC checks as required by regulation.
Fraud prevention services: To protect our platform and players from fraudulent activity.
Regulatory authorities: Where disclosure is required by applicable law or court order.
Technology providers: Such as analytics and infrastructure partners who process data on our behalf under data processing agreements.

6. Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Financial transaction records may be retained for up to seven years in accordance with anti-money laundering regulations. When data is no longer required, it is securely deleted or anonymised.

7. Cookies

Our platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences and analyse platform usage. You can manage cookie settings through your browser. Disabling certain cookies may affect the functionality of the platform. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

8. Data Security

We implement industry-standard security measures to protect your personal data, including SSL encryption for data transmission, access controls, secure servers and regular security assessments. Despite these measures, no internet transmission is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data where there is no lawful reason for us to continue processing it.
Restriction: Request that we restrict processing of your data in certain circumstances.
Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact our support team through the platform's live chat.

10. Children's Privacy

Our platform is strictly intended for users aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account, we will close the account and delete all associated data as soon as possible.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the date at the top of this page. Continued use of our platform after changes are published constitutes acceptance of the updated policy.

12. Contact

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact our support team via the live chat available on the platform.